Email netidhelp@ucx.ucr.edu to request assistance. You will receive an email response in approximately 2 hours. Telephone assistance is also available Monday-Thursday, 8 a.m.- 5 p.m. Call 951.827.4105 or 800.442.4990.

Online technical support is available Monday-Friday, 8 a.m.- 5 p.m.; and Saturday from 10 a.m.-12 noon.

I Need to Reactivate my UCR NetID

If you haven't used your UCR NetID for a few months, and you receive an error message when you try to login to eLearn (Canvas) or iLearn (Blackboard), you may need to reactivate your account by refreshing your password.

Online technical support is available Monday-Friday, 8 a.m.- 5 p.m.; and Saturday, limited support from 10 a.m.-12 noon.

Email netidhelp@ucx.ucr.edu to request assistance. You will receive an email response in approximately 2 hours. Telephone assistance is also available Monday-Thursday, 8 a.m.-12 noon. Call 951.827.4105 or 800.442.4990.