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Email netidhelp@ucx.ucr.edu to request assistance. You will receive an email response in approximately 2 hours. Telephone assistance is also available Monday-Friday, 8:30 - 5:30pm PST. Call 951.827.4105.

Online technical support is available Monday-Friday 8:30 - 5:30pm PST.

I Need to Reactivate my UCR NetID

If you haven't used your UCR NetID for a few months, and you receive an error message when you try to login to eLearn (Canvas) or iLearn (Blackboard), you may need to reactivate your account by refreshing your password.

Online technical support is available Monday-Friday, 8:30 - 5:30pm PST

Email netidhelp@ucx.ucr.edu to request assistance. You will receive an email response in approximately 2 hours. Telephone assistance is also available Monday-Friday 8:30-5:30pm PST. Call 951.827.4105.