About the Course

Explore IT Help Desk operations including backups, recovery, security, personnel management, technical support, maintenance, scheduling and project management. Other issues include help desk support concerns, resource management, upgrades and hardware support.

Jun 21 - Aug 30, 2021

211ETC002
Est. Tuition:
$505-555
Learning Format:
Online
Duration:
11 weeks
Enroll

Estimated Tuition

$505 Early Bird Discount
$555 after Jun 12, 2021

Location

Online

Instructor

  • Patrick Roskam

Schedule

Jun. 21 - Aug. 30

Textbook

Mandatory:
Textbook: Running an Effective Help Desk

Additional information