Working with the Homeless Population

Working with the Homeless Population

Course Number: BMSC X440.1

3 units

This course provides you with an overview of homelessness, the factors contributing to it, historical and current best practice solutions, and best practices in engaging those in various homeless situations.The specific practices covered will include:

  • best practices for initial engagement in an outreach environment
  • ethics and boundaries
  • professionalism
  • effective communication
  • intervention with escalating client
  • cultural competency
  • the person-centered approach
  • trauma-informed care
  • motivational interviewing
  • harm reduction
  • resource navigation
  • techniques for self-care for professionals working in the field

Throughout the course, you will gain a working understanding of homeless services policy and ecosystems, the local Continuum of Care, and the types of housing supports available. Approaches to ending homeless situations covered include Diversion, Housing First, and Peer Support. Macro issues covered include housing and shelter policy, contributing factors and causes of homelessness, community organizing toward a “YIMBY” (Yes In My Backyard) environment, and the mindsets and experience of those in cycles of homelessness and generational poverty. Special emphasis will be placed on adopting a solution-minded attitude of cultural humility, and entering interactions as a learner.

Available Sections

Starting Apr 21

Course Fees

$550 Early Bird Discount ends on Apr 11
$400 after Apr 11


Damien O'Farrell [ bio ]

close [x] Damien O'Farrell, B.A. 


Apr 21 - Jun 8, 2020


Online Course Elearn

Section Notes:



No Textbook Required.

Starting Apr 21

$550 until Apr 11; $400 after


Available Sections


Section No.: 194CHH001

Dates: Apr 21 - Jun 8, 2020

Instructor: Damien O'Farrell

Textbook: No Textbook Required

Location: Online Course

close [x]

Submit Feedback

Thank you for taking the time to submit your feedback about the UCR Extension website. Please be sure to include all relevant information to ensure that we can follow up with your request as soon as possible.

Add Supporting Files