Get to know what's behind the computer screen so you can determine problems and apply solutions to all aspects of computers - from the parts and hardware, to software and networks. Stay up to date, explore specialty areas such as A+ certification, and understand the way a Help Desk should function to support large and small organizations.
Duration times can vary talk to your student success coach for more information.
Total Units 14 Units
For an entry-level position, but it can also benefit anyone who wishes to build and support home or small business computers and networks.
High school education or equivalent
The program prepares participants to take industry certification exams such as:
A+ certified professionals
Network+ certified professionals
Security+ certified professionals
University of California programs for professions that require licensure or certification are intended to prepare the student for California licensure and certification requirements. Admission into programs for professions that require licensure and certification does not guarantee that students will obtain a license or certificate. Licensure and certification requirements are set by agencies that are not controlled by or affiliated with the University of California and licensure and certification requirements can change at any time.
The University of California has not determined whether its programs meet other states' educational or professional requirements for licensure and certification. Students planning to pursue licensure or certification in other states are responsible for determining whether, if they complete a University of California program, they will meet their state's requirements for licensure or certification. This disclosure is made pursuant to 34 CFR §668.43(a)(5)(v)(C).
Help Desk concepts, operation and support
PC hardware and architecture (A+ certification training)
Physical and virtual networks including hubs, routers, Ethernet, TCP/IP protocols (Network+ certification training)
Security concepts and procedures (Security+ certification training)