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Technical Communication

Professional Certificate in Technical Communication

Professional Certificate in Technical Communication

Online Program


9-12 months



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Become a technical writer and find a new niche that utilizes both your technical knowledge and your passion for writing. Software publishers, computer or engineering companies, and technical consulting services are all looking for qualified technical writers to help them translate complex programming or scientific language into a concise, readable document that anyone can understand.

Designed For

Individuals who are:

  • Looking for a career in technical writing/technical communication
  • Technical personnel, administrative analysts or assistants who need to document processes or procedures
  • IT professionals, including database administrators
  • Programmers and help desk managers
  • Scientific professionals
  • Human resources analysts
  • Others who support technical or other operations that require the development or use of detailed reports, manuals or guides

What You'll Learn

  • Skills and strategies for communicating a variety of technical information
  • Project management
  • Research and analysis
  • Content strategy
  • Documenting policies and procedures
  • Working knowledge of widely-used industry software
  • Revising your work
  • Writing for specific audiences

What You Can Do With This Certificate

Positions are available in industries around the world, and can be found in private firms or companies, government or nonprofit organizations. They might include:

  • Technical writers
  • Technical editors

Program Overview


12 Units


6 Units

Real People. Real Results.

“Earning my UCR Extension professional certificate is one of the most beneficial things I've done for my career. Before even completing the program, I was contacted twice by companies who were interested in hiring me as a technical writer. This program helped me reach my career goals in a very short time.”

Gayle Morris

Technical Writer
Diplomatic Security Training Center
Washington, D.C.

Earning the Certificate

Prior to enrolling, please ensure that you meet the following minimum requirements:

  • Have a strong command of the English language.
  • Elevated understanding of the basic principles of English composition including grammar and sentence construction.

Industry Connection

Affiliated with the Society for Technical Communication (STC).

For more information see How to Earn a Certificate

Certificate Courses

Our certificate programs are designed to be flexible, allowing you the option to take just a few courses or to earn the complete certificate. If choosing to complete the certificate, we recommend you get the most out of your experience by following the suggested completion path below.

Quarter 1

Fundamentals of Technical Writing

MGT X424

3 units

Quarter 2

Writing Customer Facing Documents

MGT X424.10

3 units

Quarter 3

Content Strategy

MGT X424.15

3 units


Quarter 4

Managing Content Projects

MGT X424.1

3 units


Instructor Spotlight

“Effective communication that helps customers be successful is a powerful asset in today's business environment. Teaching for UCR Extension is one of the happiest things I do, and I love helping my students learn more in their field or transition into a new field. Technical communication is so important, and definitely an area that needs good people.”

Sharon Burton-Hardin

Anthrobytes Consulting
Riverside, CA

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