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Professional Certificate in Leadership and Organizational Excellence

Course schedule subject to change

Required (11 units)

Winter

Spring

Summer

Fall

Strategic Leadership for a Changing World 3 units

Exceptional leaders know how to integrate power, collaboration and influence to more effectively lead their organizations. Leadership success depends on the equal and judicious alignment of corporate culture, operations and strategy. Participants will explore various leadership communication styles and learn to make adjustments to increase clarity and buy-in. Understand the role of power and politics in influencing others and its effective use from both a practical and ethical perspective. Learn the importance of organizational culture in retaining talent, achieving top performance and building morale. Build strategies for recognizing the perspective of and managing the needs of all organizational stakeholders to better lead change. Identify new methods of decision-making to gain buy-in while collaborating.

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Organizational Behavior Dynamics 3 units

An examination of organizational culture including understanding and managing work behavior, perceptions and emotions, motivation and stress; developing work environments that align with organizational culture; providing evaluation, feedback and rewards that model constructive behavior; and managing misbehavior. Attention is also given to group dynamics including work teams, managing conflict, negotiations, power, politics, empowerment, communication, decision-making, leadership, organizational structure and design, managing change, innovation and creativity.

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Manager of Quality and Organizational Excellence 3 units

A managerial overview of the organizational functions of Quality Managers. Tools and methodologies are explored that will help identify opportunities for organizational improvement. Examines the CMQ/OE body of knowledge including customer/supplier relations, strategic planning, process improvement, and prepares you for the American Society of Quality (ASQ) Manager of Quality/Organizational Excellence (CMQ/OE) certification exam. A basic understanding of the functional responsibilities of managers is preferred.

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Contemporary Leadership and Intercultural Competence 2 units

This course focuses on how to lead in a multicultural world.  It will explore the evolving role of cultural diversity in the workplace, and how to apply cultural comprehension to organizations. Students will learn about the tools leaders use in order to measure intercultural competence. Discussions include: understanding the basics of culture; developing and implementing a multicultural vision; managing cultural diversity; the legal implications of diversity; designing cultural learning programs; solving problems and resolving conflict; becoming more sensitive as a global manager. Learning will be augmented by readings from the GLOBE Research Project on Leadership Worldwide.  The four readings from this study will integrate with readings from the text, in order to develop a richer understanding of the effect of culture upon leadership in our globalized marketplace.

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Elective (1 units)

Winter

Spring

Summer

Fall

Project and Process Management 1 units
Organizational Leadership 3 units
Project Management Essentials 3 units
Employee Training and Development 3 units
Lean Principles and Practice 3 units

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